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Pause Before You Say Ah,Ok,So, You Know and Other Filler Words

Toastmasters Has The Right Idea

Pause the next time you are tempted to use a filler word. Toastmasters has the right idea. Each meeting there is an Ah counter. Their job is to listen for filler words made during a presentation. Believe it or not, even words like “okey”, “and everything” used to transition between thoughts can be interruptive.

Often folks are uncomfortable with the silence and feel as if every space must be used with words. When the right word escapes them that is where the filler words come to the rescue. Instead, consider pausing, breath and then speaking.

Listen to Your Recordings

Take a few minutes to listen to one of your last recordings. Did you have places where a simple pause could have replaced your filler word? Did you sound as if you lost your place or thought? Did it sound as if you did not sound confident?

Put Dynamic Interaction in Your Live Presentation With a Questionnaire

So you have been asked to get away from your computer and phone to do a live presentation.

Did you know that a simple survey can pump up the volume in your workshop regardless of the topic?  Plus, the questionnaire will help you stay focused on your presentation outline.

I have found that a questionnaire given prior to the presentation can provide a strategic outline. The number of questions should be based on the amount of time that will be spent on the session. The order of the questions should reflect the order of the intended presentation.

As the answers are reviewed for each question additional material is provided, if needed. Incentives for each correct answer and encouragement for the efforts are critical for this technique.

How many questions are required?

The number of questions will depend upon the time you have to conduct the workshop. I would suggest using five questions if you only have one hour. If you have more than an hour to conduct the presentation consider using 10 questions.

What things are important to remember in the questionnaire development?

• Construct TRUE OR FALSE questions rather than open-ended or multiple choice. This will enable the respondents to answer the questions quickly.

• Arrange the questions in the order of your presentation. For example, if you plan to cover the definition of Brain Injury at the beginning of your presentation then develop a question related to a popular myth regarding the subject. Note: Each question should relate to a topic on your presentation outline.

• Construct questions that will enable you to transition to a prop, demonstration, video or lecture.

• Use “audience friendly words” in your questionnaire. These are words that will be understood by your audience. They may have a technical term but that term can be used to introduce a definition. For example, blogging  means….true or false?

• Decide on the supporting handouts and materials that will reinforce your topic point related to the question.

What are some suggestions for making the process engaging?

• Offer a grand prize for anyone who gets all of the questions correct. This will instill in each person the desire to hear the entire presentation to assess if they have won the prize.

• Use the honor system and allow people to provide the correct answer verbally while keeping their papers. This will encourage involvement.

• Ask, “How many of you said true?” How many said false?” Then give the correct answer. Ask someone to share their reasoning for the answer.

• Provide a prize for people who have a good answer. Note: Prizes can be those incentives related to your topic that you were planning to distribute. For example, if you give out pins with your blog site message on it then provide it at selected times during your presentation. Be sure that every participant receives the pen before they leave the presentation.

• Acknowledge everyone by giving them a prize. If you have given a prize to all the people who say they have gotten all the answers right then also give a different prize to those who have less that perfect scores.

The questionnaire strategy not only gives you an opportunity to present your material in a creative way but it will increase the involvement of your audience.

Presence-Does Your Voice Sound Like You Are Not Present When Conducting an Online Interview?

I recently listened to a content filled interview on a very interesting online marketing topic. Thank goodness the expert that was interviewed kept things flowing. But the interviewer sounded as if they were doing Twitter posts or texting on a Blackberry during the interview.

The result was long pauses, monotone expressions and a clear lack of presence.  I have three suggestions:

1. Listen to your last recorded interview as if you were tuning in to the show. Observe the timing, pauses, lack of pauses and length of each pause.

2. Prepare a written script of your questions in large font size. Number each page and slide the paper over rather than turning.

3.  Focus on what the interviewee is saying. Show enthusiam in your voice.

Ok, that is all for now. But would love to know things you have observed or heard during teleseminar interviews.

Have you ever heard that during a teleseminar interview?

Pretend You Are Alert , Awake and About to Go on Stage

If you don’t feel like doing your presentation at 9 or 10 at night pretend that you do. In other words, many of you will, or are, doing teleseminars, online webinars or live presentations at hours that are reserved for watching a good movie with popcorn.

You may not have all the energy you want in your body. If there is no energy it will show in your voice. I am suggesting that if you are tired, emotionally or physically, pretend that you aren’t. Wash your face, drink some water and you are ready for show time.

Approach your teleseminar, webinar or late evening presentation with the energy of an actor. Condition yourself to smile, take a deep breath and put vocal variety in your presentation.

Now of course you should not do presentations when you are very tired. Part of the planning process is getting the right kind of rest. But there will be times when you could not get the right rest but you have a presentation scheduled. And I am saying to fake it! Act like you are not tired and deliver  your presentation with caring energy and enthusiam.

I strongly suggest a few stretches,and movement minutes before you speak. Also, keep a glass of wather with lemon , at room temp. near you. Shake your body like a fighter before the fight and come out punching.

Your audience deserves it.

What do you think?

Present Your Messages With Cultural Clarity

The point is that phrases that are common to you may  put into another context by someone else. Are there things that you say on or off the platform that are slang or unknown by everyone in your audience. Think about it. Everyone, for example, does not use AOL. So the term “You’ve got mail” may not be familiar to them. (Unless they saw the movie)

How many times have you heard phrases like “Christmas is right around the corner”? Yet, I heard a story about someone using that phrase in a presentation and someone, unfamiliar with the term, actually stood at the door looking for someone named Christmas to come around the corner.

One day I shared a joke that had the punch line “You goose will be cooked.” There was someone translating my entire presentation live in Spanish. Yet, when they gave that term I didn’t get the laughs I usually got. The translators informed me that the term was not a common one to the multiple members audience who were from different parts of Latin America.

So think carefully about your phrases, terms, etc and be sure they will be understood by everyone who is getting your powerful message. Remember, you can always explain the terms or phrases you use. After all, that is our job.

Present All URL’s By Spelling Them Out

Spell out the url’s when you are presenting via audio. Recently I interviewed someone and realized that whereas, I thought I heard the plural form the url it was actually the singlular form. Someone wrote me after the show to tell me that spelling out the name really helped.

Now, was I tempted to keep going and get back to the content? You bet, but knowing better I forced myself to do it as if I was in the listening audience.

Has that happened to you?

Position a Mirror Near Your Computer During Your Next Teleseminar or Webinar

Position a mirror near your computer. Why? Because it provides an opportunity for you to check out your body language while you are presenting via phone. Your audience can develoop mental images of you by your voice. For example,If you are smiling during parts of your presentation it actually changes the tone of your voice. You sound friendly.

HARD TO BE A CLOWN WHEN YOU’RE WEARING A FROWN

Humor is so helpful in relaxing your audience. Check your facial expressions. Does it show a frown? Your attitude really can be heard in your voice. So often, we wear what we feel on our face although we are not doin a face to face presentation.

DO YOUR EYES LOOK SLEEPY, ARE YOU YAWNING?

That’s right the fatique in your face can be reflected in the energy of your voice.

So get a small mirror and place it where you can see it near your computer during  your next webinar or teleseminar.

Do you have any other ways that a mirror can help?

Play Music-Talk The Lyrics

Play music and imitate the vocal variety in the lyrics. Try talking the lyrics the way they are sung, Apply the same tone, and inflection.

Now it will seem strange. But it will help you to put more bounce and flow in your speaking. Try it.Need me to post an audio to demonstrate?

Plan Time To Watch TV

Plan time to watch TV. Wow, you are probably saying, “Are you kidding, who has time?”
Well I am suggesting that you make the time to watch how people act on TV shows. There is so much to learn from actors regarding voice usage and body language.
I even, at times, watch soap operas because they often over act. Yet, they really show great examples of pausing, vocal variety and gestures.
Imagine using some of that in your next presentation?
What do you think?

Pointing-Avoid Doing It AT Your Audience

Pointing at your audience can do more harm than good. Folks get messages from your body language. Most of us know that ,yet we may continue to use language that can get in the way of our content. Sure, if someone really wants to get all of the marrow of information out of our bones they may submit to any body language you throw at them. But we should be concerned about HOW we say what we say.

If, for example, I am teaching folks how to blog for the first time, pointing my finger at them and telling them they will not make it unless they work at it for a while may be the truth. But it may also be what can shut them down. Their brain cells may actually get sluggish and not take in the content I am delivering.

What Some Folks Think You Are Saying When You Point Your Finger At Them

Body language expert, Patti A Wood feels that it when you point at your audience it is like shooting at them. Yet it is used often for different reasons. Read her excellent article.

There are also culturally different interpretations of finger pointing. In China for example, it may be considered offensive. 

Personally, If I point a finger at someone in my audience I am careful to do it with affirmation. In other words, I may say “You will not fail” or “You have the potential for greatness”. But overall, it is a tricky gesture to use and should be avoided unless you are totally aware of what you are saying and the expected response you want to have.Overall, I like to use open-handed gestures to stay on the safe side when speaking live to an audience. Hence, I try to know my audience ahead of time.

Why Should You Care As Internet Marketers?

Many internet marketers may not maintain lasting relationships with clients when they point their fingers at them during presentations. Some folks just don’t like it. It is my opinion that it can harm the presence and connection you want with your audience.

What do you think?